Evaluation is the act of making a value judgment backed up by evidence. Also, as explained in the previous section, the proper feedback of recommendations and lessons learned to the future operation is essential. It is not satisfactory only to conclude that “objectives are achieved” or rate a project according to some scale at the end of evaluation studies.
There are three phases in JICA’s evaluation: 1) assessing the performance of a project; 2) making a value judgment on the project using Five Evaluation Criteria; and 3) making recommendations, drawing from the lessons learned, and feeding them back to the next stage. This section explains the basic concepts of each framework.
(1) Assessing the Performance of a Project: Results, Implementation Process, and Causal Relationships Three kinds of assessment are indispensable for analyzing the actual situation and the performance of the project. Measurement of results is to see what is achieved in a project and to what extent (or to see the validity of plans and target values in the case of ex-ante evaluation). Examination of implementation process is to analyze what is happening in the process towards its achievement and how it affects the performance (or to see whether the process is well planned in the case of ex-ante evaluation). Lastly, examination of causal relationships is to examine whether the project performance resulted from project intervention by looking at causal relationships between the project and whatever effects (or to see the validity of project designs in the case of ex-ante evaluation).
i) Measurement of Results (or Assessment of Indicators and Target Values in Ex-ante Evaluation) The measurement of results is for the purpose of understanding what the project has achieved and for the purpose of verifying whether it has been achieved as expected in mid-term, terminal and ex-post evaluation. The achievement level of objectives (e.g., project purpose and overall goal), outputs, and inputs are measured at the time of evaluation, and those results are compared with what has been planned. In ex-ante evaluation, the evaluator examines the appropriateness of the contents of plans. It is also necessary to see the validity of the target values in comparison with the baseline data.
ii) Examination of Implementation Process The examination of implementation process is for the purpose of investigating the whole process of activities and what is happening during project implementation. In evaluation after mid-term, the evaluator examines the dynamism within a project by focusing on such aspects as whether its activities are carried out as planned, whether a project is properly managed, whether those concerned with a project get along with each other, or how the beneficiaries perceive the situation. Also, any factors in the implementation process that may have influenced the achievement of its objectives need to be examined.
In ex-ante evaluation, the contents of project plans are examined with attention to the implementation process. This process includes the relevance of activities to produce intended outputs and objectives, the appropriateness of the management system, and the relationships with the beneficiary and relevant organizations.
Information about the implementation process often becomes supporting evidence for efficiency and effectiveness, and thus may be useful for analysis of the hindering or contributing factors of project’s success. In the case of ex-ante evaluation, the information can be utilized to avoid obstacles in advance, and to re-design the original plans or the planning of a similar project in the case of mid-term, terminal and ex-post evaluation.
iii) Examination of Causal Relationships The examination of causal relationships is for the purpose of investigating whether project purpose and overall goal are or will be achieved as a result of project implementation. A project is merely one intervention for a whole society and thus, there always are influences caused by other factors. Even though some effects are observed as expected, there might be other influential factors that are not related to the project’s implementation. The evaluator should rule out other possible explanations in order to determine whether the project, and not other factors, caused the effects.
In order to examine causal relationships between effects and a project, different approaches from the ones used for performance assessment will be adopted. Those approaches include the method of comparing a target group (with a project) with a control group (without a project), and seeing changes before and after a project.
It is indispensable to examine the project performance in those three ways. In order to improve project operation, some hindering factors should be identified especially through an examination of the implementation process and causal relationships. In the case that some problem is identified in the implementation process, a management issue might be at the problem’s root. Or, when the causal linkage has not properly been constructed, the responsibility might be attributed to the planning itself.
Also, “monitoring” plays an important role with respect to evaluation. Monitoring is routine work and provides information for re-designing a project’s plan if necessary. The monitoring information contains quite a few data on “results” and “implementation process” and thus, it is an important data source for evaluation study. If monitoring is not carried out appropriately, necessary data and information for evaluation might be lacking.
(2) Value Judgment Based on Five Evaluation Criteria Evaluation is undertaken for the purpose of making a value judgment based on the achievement of results. JICA adopted Five Evaluation Criteria for conducting an evaluation (mainly project evaluation), which was proposed by the Development Assistance Committee (DAC) at the Organization for Economic Cooperation and Development (OECD) in 1991. These five criteria, as shown below, are meant to be used for evaluating development assistance activities from a comprehensive range of criteria.
i) Relevance A criterion for considering the validity and necessity of a project regarding whether the expected effects of a project (or project purpose and overall goal) meet with the needs of target beneficiaries; whether a project intervention is appropriate as a solution for problems concerned; whether the contents of a project is consistent with policies; whether project strategies and approaches are relevant, and whether a project is justified to be implemented with public funds of ODA.
ii) Effectiveness A criterion for considering whether the implementation of project has benefited (or will benefit) the intended beneficiaries or the target society.
iii) Efficiency A criterion for considering how economic resource/inputs are converted to results. The main focus is on the relationship between project cost and effects.
iv) Impact A criterion for considering the effects of the project with an eye on the longer term effects including direct or indirect, positive or negative, intended or unintended.
v) Sustainability A criterion for considering whether produced effects continue after the termination of the assistance. Five Evaluation Criteria are used to evaluate the value of conducting a project from a comprehensive point of view. The evaluator examines the effects of a project as well as the appropriateness of the volume of resources for producing the effects (i.e. efficiency). The value of conducting a project would possibly decrease if it costs more than necessary even though it produced enormous effects, or if effects were limited despite the fact that a large scale of inputs were used. Also, in order to judge the validity of an aid intervention, the relevance of strategies is examined as well as the sustainability of the effects after the termination of the assistance. Thus, evaluating a project using the five criteria makes it 22 possible to see the value of a project from different viewpoints, and as a result, various factors that influence the success or the failure of the project can be specified. When evaluating projects, whether to assess performance or to foresee the future, perspectives will differ depending on the timing of evaluation study in operating cycle. Focus of each criterion also will vary among projects. However, JICA decided to basically cover all five criteria in any type of evaluation study.
(3) Make Recommendations, Learn Lessons and Feedback Results of an evaluation are meaningful only when they are utilized. JICA recognizes the evaluation as a practical management tool, and therefore specific recommendations should be made and lessons should be drawn from the evaluation results. The recommendations and lessons learned have to be fed back to relevant departments of JICA and related organizations so that they will be utilized for the improvement of the target project or future operations.
It is indispensable to specify the hindering or contributing factors influencing a project when making such recommendations and understanding what has been learned. For instance, when the project is found to be not effective, the hindering factors should be identified by examining both the implementation process and the causal relationships, and based on those factors, recommendations or lessons learned should be proposed. As another example, if it turned out that there was a problem in the arrangement of staff in the implementing agency, some recommendations to change the situation would be needed.
In the case that evaluation results tell us the need for another set of outputs to achieve intended effects, recommendations to re-design the outputs should be proposed. In summary, there are three phases in evaluation: 1) assessing performance; 2) making a value judgment about the project; and 3) making recommendations and drawing lessons learned by analyzing the hindering or contributing factors, and feeding them back. It is not possible to conduct useful evaluation without any of these phases. 23

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